FACTS

SHIPPING

Free pick up available for Mackay residents from either Eimeo or West Mackay.

We use Australia Post to ship your purchases and orders will be dispatched within 2 business days.

You will receive an email confirmation from us when your order is shipped. It will include your unique Tracking ID and a link to the Australia Post website where you can track your parcels location and estimated arrival date. Customers can expect to receive their goods within 3 - 10 business days.

There may be instances when items purchased are sold out or unavailable on the day of purchase. When this happens, we will notify you within 48 hours to confirm when the product will be available.

Express Postage is available at customers request for an additional cost.

IF SIZING IS INCORRECT

The item must be returned with original tags and packaging, in a resalable condition within 14 days of receiving the goods.

If the correct size is unavailable in your selected style and we are unable to order another one from our suppliers, we will contact you by email or telephone to discuss similar, alternative styles.

Return postage costs will be at the expense of the customer.

 SALE ITEMS 

We have a no returns or exchange policy on sale items so please ensure you make the correct size selection before purchasing. 

 

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